10 Apr 2014

Installations and You, 2015

It is that time of year again!  The 2015 product releases are starting to trickle out on the subscription site, and many of you will be taking advantage and adopting early.  Whether you are keen to try out the new features, or just to take comfort in being at the latest version, it will pay dividends to pause for thought and consider the following before your itchy trigger mouse finger tries to cash cheques that your smooth-running design office can't handle.
Backup your data

Firstly, the Vault.  This is the most important one not to get wrong.  The potential for unexpected downtime while efforts are made to restore functionality is fairly high, and there is the possibility of data loss.
Pose these questions to yourself, or the IT individuals involved in your upgrade/install:

- Do you have experience with the installation or upgrade of Vault and are aware of the potential pitfalls?
- Have you read the installation guide, cover to cover?  There's a lot of content in there and it is all important.
- Do you have an understanding of how Vault relates to SQL Server?
- Do you know the part that IIS plays in your set-up?

If you answer no to any of these questions then you need to either put in some time to understand what is required prior to your install, or get an experienced professional involved.
Backup your data

When it comes to Inventor, there are some important aspects to consider particularly when upgrading.  Backing up your Application Options is just the tip of the iceberg:

- Do you know which resources are shared on your network and how to back them up?
- Do you understand which non-shared resources get completely replaced during an upgrade and how this might affect your projects?
- Are you aware of the migration process in its various forms?

Then there is licensing.  Do not mix up single and network at the install - a mistake here will likely lead you to reinstalling the entire suite (the registry can be modified instead but only if you are confident in knowing which keys to change, and this has to be done for every individual application).
Backup your data

- Do you have your new license file, with the correct server information?
- Do you need to upgrade LM Tools?
- Can your clients communicate with the license server and do you know how to diagnose if they can't?

Micro Concepts support line will be available to offer advice on any specific queries you have with your installation.  If you are certain that you want to proceed on your own then we would advise clearing up any gaps in your knowledge before you do and give us a call to run things through.
Backup your data

Unfortunately what we cannot do is guide you step by step or run installations remotely.  This is due to the length of time the actual installation process takes and this can become much longer when issues arise, the diagnosis of which is compounded by the sheer number of variables that could be the cause.  For Micro Concepts to be involved any deeper than an advisory role it is necessary to arrange a site visit.  If you choose to hire the services of another contractor, make sure you confirm with them that they absolutely know what they are doing!

Finally:  Backup your data!

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