Showing posts with label Error. Show all posts
Showing posts with label Error. Show all posts

10 Apr 2014

Installations and You, 2015



It is that time of year again!  The 2015 product releases are starting to trickle out on the subscription site, and many of you will be taking advantage and adopting early.  Whether you are keen to try out the new features, or just to take comfort in being at the latest version, it will pay dividends to pause for thought and consider the following before your itchy trigger mouse finger tries to cash cheques that your smooth-running design office can't handle.
Backup your data

Firstly, the Vault.  This is the most important one not to get wrong.  The potential for unexpected downtime while efforts are made to restore functionality is fairly high, and there is the possibility of data loss.
Pose these questions to yourself, or the IT individuals involved in your upgrade/install:

- Do you have experience with the installation or upgrade of Vault and are aware of the potential pitfalls?
- Have you read the installation guide, cover to cover?  There's a lot of content in there and it is all important.
- Do you have an understanding of how Vault relates to SQL Server?
- Do you know the part that IIS plays in your set-up?

If you answer no to any of these questions then you need to either put in some time to understand what is required prior to your install, or get an experienced professional involved.
Backup your data

When it comes to Inventor, there are some important aspects to consider particularly when upgrading.  Backing up your Application Options is just the tip of the iceberg:

- Do you know which resources are shared on your network and how to back them up?
- Do you understand which non-shared resources get completely replaced during an upgrade and how this might affect your projects?
- Are you aware of the migration process in its various forms?

Then there is licensing.  Do not mix up single and network at the install - a mistake here will likely lead you to reinstalling the entire suite (the registry can be modified instead but only if you are confident in knowing which keys to change, and this has to be done for every individual application).
Backup your data

- Do you have your new license file, with the correct server information?
- Do you need to upgrade LM Tools?
- Can your clients communicate with the license server and do you know how to diagnose if they can't?

Micro Concepts support line will be available to offer advice on any specific queries you have with your installation.  If you are certain that you want to proceed on your own then we would advise clearing up any gaps in your knowledge before you do and give us a call to run things through.
Backup your data

Unfortunately what we cannot do is guide you step by step or run installations remotely.  This is due to the length of time the actual installation process takes and this can become much longer when issues arise, the diagnosis of which is compounded by the sheer number of variables that could be the cause.  For Micro Concepts to be involved any deeper than an advisory role it is necessary to arrange a site visit.  If you choose to hire the services of another contractor, make sure you confirm with them that they absolutely know what they are doing!

Finally:  Backup your data!


21 Nov 2013

Installation issues with Microsoft .NET Framework (error: 1603)


We've received a few support calls of late where Microsoft .NET Framework has interfered with the installation of Autodesk products.

e.g. "2013/4/4:16:35:22 PC Install .NET Framework Runtime 4.0 Failed Installation aborted, Result=1603"

This can be .NET 4.5 or previous versions and may be related to corruption.  Corrupted frameworks will render you unable to uninstall them from Add/Remove Programs.

This tool over at Download Crew will enable you to get rid of the framework of your choosing, and then allow you to proceed with your product installation.

http://www.downloadcrew.com/article/12721-net_framework_cleanup_tool_5-8-2012


11 Dec 2012

Certain Express Tools do not Function in AutoCAD Electrical 2013

This is apparently a known issue in AutoCAD Electrical 2013, whereby some of the Express Tools files are not loaded and maintained on starting AutoCAD Electrical.
 
This means that certain tools, such as Text to MText do not function.
However there is a fix:
  • Start AutoCAD Electrical
  • Type appload at the commandline
  • Click on Contents under Startup Suite
  • Hit Add in the Startup Suite dialog
  • Browse to C:\Program Files\Autodesk\Acade 2013\Express
  • Using CTRL select the following files - sysvdlg.arx, ctextapp.arx, dimsio.arx, leaderex.arx and mocoro.arx
  • Click Open
  • Now close all dialogs and check the Express Tools which were not working (i.e. Text to MText)
  • You can always double check by closing AutoCAD Electrical 2013 and restart to ensure it maintains these files

5 Oct 2012

Vault Office Addin Not Appearing After Installing DL19837065

After installing DL19837065 (link no longer available as it has been unpublished), you may notice that the Vault 2013 addin for Microsoft Office applications either stops working (the icons are greyed out) or you may get an error similar to this when trying to run them.


Could not load file or assembly
'Autodesk.DataManagement.Client.Framework.Vault.Forms, version=17.0.0.0, Culture=neutral, PublicKeyToken=aa20f34aedd220e1' or one of its dependencies. An attempt was made to load a program with an incorrect format.

Autodesk
have re-released a fix for this issue that includes additional fixes in
DL20133057.

So uninstall DL19837065 and install the newer Hotfix.

This is an extract from the Cracking the Vault, Manufacturing Community Blog

24 Aug 2012

Fatal Error Applying Service Pack 1 for AutoCAD/LT 2013



You are encountering this issue due to a problem with Service Pack 1 for AutoCAD 2013 and AutoCAD LT 2013. We are actively working on resolving this issue. It is recommended that you uninstall Service Pack 1 until further notice.

29 Jun 2012

Persistent Autodesk 2013 Sync Error in the System Tray

Published date: 2012-Jun-04
ID: DL19683742


Applies to:

  • AutoCAD 2013
  • AutoCAD Architecture 2013
  • AutoCAD Civil 3D 2013
  • AutoCAD Design Suite Premium 2013
  • AutoCAD Design Suite Standard 2013
  • AutoCAD Design Suite Ultimate 2013
  • AutoCAD Electrical 2013
  • AutoCAD Mechanical 2013
  • AutoCAD MEP 2013
  • Autodesk Building Design Suite Premium 2013
  • Autodesk Building Design Suite Standard 2013
  • Autodesk Building Design Suite Ultimate 2013
  • Autodesk Factory Design Suite Premium 2013
  • Autodesk Factory Design Suite Standard 2013
  • Autodesk Factory Design Suite Ultimate 2013
  • Autodesk Infrastructure Design Suite Premium 2013
  • Autodesk Infrastructure Design Suite Standard 2013
  • Autodesk Infrastructure Design Suite Ultimate 2013
  • Autodesk Inventor 2013
  • Autodesk Inventor Professional 2013
  • Autodesk Plant Design Suite Premium 2013
  • Autodesk Plant Design Suite Ultimate 2013
  • Autodesk Product Design Suite Premium 2013
  • Autodesk Product Design Suite Standard 2013
  • Autodesk Product Design Suite Ultimate 2013
  • Autodesk Showcase 2013


Download from:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=19683742&linkID=9242539


Details:

This hotfix is for users that have a persistent Autodesk Sync error in their System Tray. Persistent errors can occur when uploading settings or files through publish and save to Autodesk 360. Errors can also happen if you choose to automatically copy to the cloud.

23 Feb 2012

Error Updating File Links

When performing certain Vault commands such as a Get / Checkout you may come across this message.


This can happen when a Vault client is installed, but there is no software registered with the Operating System for viewing Inventor files.

If Inventor is installed on the machine, run the application and close it before re-trying the Vault command.

If Inventor is not installed on the machine run Inventor View close it and retry the Vault command.

This is an extract from the Cracking the Vault, Manufacturing Community Blog

23 Dec 2011

Vault Explorer - Open Error

After selecting a file in Vault Explorer and double clicking on it or right click > Open, you see the following message:


This can happen if another program has become associated with Inventor assembly files. In this situation, the message was caused by importing an Inventor file into Autodesk Showcase 2012, which although is not a qualifying CAD application for Vault, it is still a part of the Product Design Suite.

The workaround is to close Vault Explorer and Inventor and re-start Inventor. This will re-register Inventor with the Operating System.


This is an extract from the Cracking the Vault, Manufacturing Community Blog.